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Installation
Instructions
Certified
New Home Specialist™
Interactive CD-ROM Training Program - Version 1.0
Click
a Link to View a Specific Topic:
1)
Initial Installation
2)
Restarting or Beginning a New Disc
3)
Further Suggestions for Use
4)
CD-ROM Contents
5)
Your System Configuration
6)
Troubleshooting
7)
Technical Support
Click Here to See The Button Functions and Controls for Version
1.0...
Click
Here If Your Fonts Do Not Appear to Be Properly Installed...
Installation
And Instructions
We are excited to welcome you to the latest incarnation of our
popular Certified New Home Specialist™ Training Program.
After a decade of presenting this course on a live seminar basis
we are proud, through the best of today’s technology, to bring
you an educational experience that simply cannot be delivered in
the classroom. We are confident that the convenience,
flexibility and comprehensive volume of information offered here
will enhance your knowledge, skills and professionalism. Most
important, as a Certified New Home Specialist™,
we are confident you will enjoy greater success in your
career. Good Luck!
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Initial
Installation
For proper operation of your
Interactive CD-ROM, it’s important to follow these
installation instructions carefully. The time required for
installation will vary depending on the speed of your computer.
Please be patient with your computer as some screens may open
slowly. For information on minimum system requirements and
suggestions for improving performance, please turn to pages 5
and 6. The following three-step installation is only necessary
the first time you use your CD-ROM.
Step 1 – Install QuickTime 3
Movie Viewer
1. Close all active programs on your computer. Insert Disc
One into your CD-ROM drive.
2. Click on the Start button and then click Run.
3. At the Run Window, type in the letter of your CD-ROM
drive followed by a colon (i.e. D:). Then click Browse.
4. At the Browse Window, double-click on the folder
labeled Quicktime 3, then double-click on Setup.
The Run Window will appear. Click OK.
5. At the QuickTime Setup Window, click Next.
6. At the QuickTime 3.0 Window, click Next to
begin the installation.
7. At the Software License Agreement Window, click Yes.
8. At the Setup Type Window, click Next for a full
installation.
9. At the QuickTime Plugin Options Window, click Next.
10. At the Create or Select Program Folder Window, click Next.
It may take several moments for files to install.
11. At the final QuickTime Setup Window,
click Finish.
12. You can choose to upgrade to QuickTime 3 Pro now or
later. (You do not need to upgrade to run this program.) Click Later
to proceed with the installation.
13. The Sample Movie Window will appear. Click the Play
button at bottom left to test installation. Be sure speakers are
on and volume is up to test audio.
14. Close all open windows, including Sample Movie Window,
Readme Window and QuickTime Window.
Step 2 – Install Fonts
1. With Disc One still in your computer, click on the Start
button and then Run.
2. At the Run Window, type in the drive letter of your
CD-ROM drive followed by a colon (i.e. D:). Then click Browse.
3. At the Browse Window double-click on CNHS Main Menu
program.
4. At the Run Window click OK.
5. The CNHS Main Menu will appear. This may take a
moment.
6. Click on Install Fonts, then click Continue.
7. Once font installation is complete, click on the Main Menu
button.
Step 3 – Begin Training
Program
1. At the Main Menu, click on Begin the Training
Program.
2. At the CNHS Interactive Training Program Screen, click
Continue.
BEFORE PROCEEDING,
PLEASE FAMILIARIZE YOURSELF WITH YOUR CD-ROM BUTTONS AND SCREENS
Upon
reaching the Meet Dennis Walsh Screen, we recommend
familiarizing yourself with the various buttons and screens you
will using to navigate the CD-ROM. As you roll your mouse over
each of the buttons at the left, its function is displayed in a
window at the top of the screen. Using the information shown on
pages 3 and 4, we encourage you to experiment with the various
components to better understand their operation.
Once you are ready to
begin the training, you will need your Certification Workbook
to fill in as you click your way through the lessons. To start the
program after the initial installation, proceed as follows:
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Restarting
or Beginning a New Disc
1. Insert Disc into your CD-ROM drive.
2. Click on the Start button and then Run. At the Run
Window, type the drive letter of your CD-ROM drive followed by
a colon (i.e. D:). Click Browse.
3. At the Browse Window double-click on the CNHS Disc #.
4. At the Run Window click OK.
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Further
Suggestions for Use
1. To stop the audio at any point in
the training, simply click on the Previous Page or Next
Page buttons. To stop a video clip, click the Pause button.
2. To start the training again where you left-off last, open the Menu
screen, click on the topic (the + will change to a -) and
click on the screen you need.
3. Please note that most of the construction videos in Bonus
Media on Disc Two do not have audio due to the
excessive noise on the construction sites.
4. Due to the likelihood that listening to Dennis will give you a
headache before you finish this training, we recommend you keep
some aspirin close at hand.
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CD-ROM
Contents
Please refer to the Table of
Contents in your Certification Workbook for topics.
CNHS Disc One:
- QuickTime 3 Movie Viewer Installer (required to view video
clips)
- Font Installer (required for viewing training screens)
- Certification Workbook pages 1 to 36
CNHS Disc Two:
- Certification Workbook pages 37 to 76
- Bonus Media (Construction videos and photos)
CNHS Disc Three:
- Certification Workbook pages 77 to 126
CNHS Disc Four:
- Certification Workbook pages 127 to 194
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Your
System Configuration
The Certified New Home Specialist™ Interactive CD-ROM has
been designed using the latest technology to offer a high-quality
multimedia experience. At the same time, we have compressed
graphics, video and audio to allow the program to run on as many
different systems as possible. Minimum system requirements are:
Intel Pentium®
processor (Pentium II or III is better)
Windows 95/98 or NT 4 or later
16 MB RAM (32 MB or more is better)
4X CD-ROM drive (8X or faster is better)
800x600, 256 color display (16 bit color or higher is better)
Sound Blaster compatible sound card
Since many factors
influence the performance of a computer, we cannot guarantee this
program will run smoothly on all systems that meet these minimum
requirements. For the very best performance, we recommend newer
systems that have been optimized for multimedia.
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Troubleshooting
The following offers suggested solutions to common problems:
PROBLEM: The screen appears too large or small on my monitor.
SOLUTION: You must adjust the resolution to no smaller than
800x600. In Windows 95/98 this is adjusted by going to Start >
Settings > Control Panel > Display >
Settings Tab.
PROBLEM: The colors don’t look right, everything is
blotchy-looking.
SOLUTION: Adjust your monitor to greater than 256 colors. In
Windows 95/98 change this by going to Start > Settings
> Control Panel > Display > Settings
Tab.
PROBLEM: The fonts don’t appear to be displaying correctly.
SOLUTION: You must use the provided font installation program to
install or reinstall the required fonts. To do this, follow the
initial installation instructions on page 2 of this booklet: Step
2 – Install Fonts.
PROBLEM: The video clips aren’t loading.
SOLUTION: You may have to install or reinstall the QuickTime 3 movie
viewer. To do this, follow the initial installation instructions
on page 2 of this booklet: Step 1 – Install QuickTime 3 Movie
Viewer.
PROBLEM: The audio doesn’t seem to play properly following an
video clip.
SOLUTION: The video clip must first completely stop before
clicking the Back or Next buttons.
PROBLEM: I can’t hear the audio.
SOLUTION: Check to make sure your speakers are connected and
working properly. If they are connected properly, make sure they
are not muted or the volume is turned down.
PROBLEM: The audio sounds unclear.
SOLUTION: Due to the compression required to fit the materials on
the discs, the audio will not sound perfectly clear on some
systems. You can attempt to make adjustments through your sound
card software to improve the sound.
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Technical
Support
The performance of your CD-ROM is relative to configuration and
components found on your computer system. For any configuration or
performance issues, it’s important for you to contact the
manufacturer of your system. While we are happy to answer
questions relative to the operation of your CD-ROM, Dennis Walsh
& Associates, Inc. cannot provide technical support for your
computer.
©1990-2000 Dennis Walsh
& Associates, Inc. and its licensors.
All rights reserved. Licensed for use by original purchaser only.
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